Over the past two decades technology, emails, social media and the internet have changed our profession. Twenty years ago photos had to be sent of to be developed and we would get them back two or three days later. They would then be stuck on to paper sales details or photocopied in black and white. The newspaper was the place of mass marketing. Our long retired colleagues would walk down the post box every night with two bags of full property details and correspondence. Today we can email PDF sales details all over the world in seconds. Our photos are taken in digital form and professionally enhanced. Our website, property portals and social media give house buyers the information they are looking for and house sellers the tools to research the market before they list. However, estate agency remains a people led business and that is what separates the amazing agents from the average. The difference our colleagues make every day and the sheer effort they put in to getting people moved is huge. The day to day feedback we get from our clients and customers coupled with our wonderful reviews are testament to their commitment and drive to get people in their new homes.